General, Process

Scottish Power – A story of Excellent Customer Experience

If you read my blog you’ll know I’m a great believer in shouting about great service when I come across it and this time I’d like to shout out Scottish Power. We’ve been a customer of Scottish Power for a few years now and we’ve generally been happy with their service. However a few weeks… Continue reading Scottish Power – A story of Excellent Customer Experience

General, Humour, Technology

The UK Tax system explained (in beer…)

I recently picked this up on Facebook and prompted by the recent LibDem conference I thought I'd share it here on the blog... Suppose that every day, ten men go out for beer and the bill for all ten comes to £100… If they paid their bill the way we pay our taxes, it would go something… Continue reading The UK Tax system explained (in beer…)