Cars

How difficult should it be to buy a car?

More difficult than you might think. Earlier this week Liz and I went to look for a replacement for her Ford S Max. The S Max has been a good car but it’s time for a change and Liz had in mind the Audi Q5. So off we went to the local Audi garage to… Continue reading How difficult should it be to buy a car?

General, Process

Scottish Power – A story of Excellent Customer Experience

If you read my blog you’ll know I’m a great believer in shouting about great service when I come across it and this time I’d like to shout out Scottish Power. We’ve been a customer of Scottish Power for a few years now and we’ve generally been happy with their service. However a few weeks… Continue reading Scottish Power – A story of Excellent Customer Experience