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General Innovation Process Scale Up Business Startup's Success Technology

Ten tips for scaling businesses

Over the past twenty years I’ve worked with numerous scale-up businesses and regardless of sector, there are some common things that successful scale-ups do really well, and as you might expect there are some common challenges that most if not all scale-ups have had to overcome.

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Process Technology WEB

I Love Agile

A month or so ago someone told me that they wanted to introduce Agile development but they had heard that I didn’t like Agile. I have to say that I was shocked by this as it isn’t true, I love Agile. I love Agile for its flexibility, I love Agile as it brings the customer […]

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General Process

Scottish Power – A story of Excellent Customer Experience

If you read my blog you’ll know I’m a great believer in shouting about great service when I come across it and this time I’d like to shout out Scottish Power. We’ve been a customer of Scottish Power for a few years now and we’ve generally been happy with their service. However a few weeks […]