General, Process, WEB

The World’s Favorite Airline – Not Today!

I've travelled with British Airways a lot with business and pleasure over the years and I have to say my experience has generally been positive ... until yesterday! I'm off to New York on a short break with the family and my story begins upon receipt of the email from BA that check in is… Continue reading The World’s Favorite Airline – Not Today!

General, Innovation, Technology, WEB

Global technology company supporting the North East technology revolution

This is a copy of a great article that one of my guys had published today. Sage, the only FTSE 100 technology company is now 32 years old, and with over six million customers is the third largest business software company worldwide. In 1981 it was just another North East tech start-up with a feverish ambition to… Continue reading Global technology company supporting the North East technology revolution

General, Process, Technology, WEB

The one question that every CIO should ask themselves… What are you going to do when (not if) your cloud systems fail?

I’ve deliberately used the word Cloud to grab your attention but the question is equally applicable if you use Cloud systems or in house systems. This post was prompted following an interesting twitter conversation I had last night with Frank Scavo and Dennis Howlett around yesterday’s outage of the Microsoft Azure cloud platform. Frank started… Continue reading The one question that every CIO should ask themselves… What are you going to do when (not if) your cloud systems fail?

General, Technology, WEB

Amazon = Amazing Customer Experience

I've not posted for a while but I feel the need to blog tonight about the most fantastic service I experienced lately from Amazon. If you’re a regular visitor to my blog you’ll know that I’ve previously raved about the Amazon Kindle. It’s a fantastic device and I have to say that it’s been used daily… Continue reading Amazon = Amazing Customer Experience

General, Technology, WEB

Time to invest in new tech stocks or time to buy lottery scratch cards?

A colleague pointed out this excellent article in the Financial Times recently by Richard Waters on the subject of the internet bubble. There are lots of very good examples in the article of how tech companies are valuing themselves in order to look attractive to potential buyers. However the key word in that sentence is… Continue reading Time to invest in new tech stocks or time to buy lottery scratch cards?

General, Innovation, Technology, WEB

Cloud Computing World Forum 2011 – Insights Part 2

More insights from Cloud Computing World Forum following on from my earlier post… So two sessions down and two more to go. Next up I attended a panel session "Advantages and trends in cloud technology" This was chaired by Rupert Goodwins @rupertg the Editor ZDNet UK. In Rupert’s opening pitch he made the statement that "negatives… Continue reading Cloud Computing World Forum 2011 – Insights Part 2

Innovation, Process, Technology, WEB

Cloud Computing World Forum 2011 – Insights Part 1

In between meetings on a business trip to London this week I thought I’d drop by the 3rd Cloud Computing World Forum at Olympia to see what was going on. I attended the same event last year and it would be a good opportunity to see what had changed and also to catch up with… Continue reading Cloud Computing World Forum 2011 – Insights Part 1

Technology, WEB

The Enterprise Cloud and why saving money isn’t everything

I spent an excellent couple of days this week with a group of CIO’s from some of the largest companies across Europe and one of the hot topics we debated was around adoption of the Cloud… what’s the business case for cloud? who’s driving the cloud agenda? are businesses ready for cloud? which applications are… Continue reading The Enterprise Cloud and why saving money isn’t everything