General, Process, WEB

The World’s Favorite Airline – Not Today!

I've travelled with British Airways a lot with business and pleasure over the years and I have to say my experience has generally been positive ... until yesterday! I'm off to New York on a short break with the family and my story begins upon receipt of the email from BA that check in is… Continue reading The World’s Favorite Airline – Not Today!

General, Innovation, Technology, WEB

Global technology company supporting the North East technology revolution

This is a copy of a great article that one of my guys had published today. Sage, the only FTSE 100 technology company is now 32 years old, and with over six million customers is the third largest business software company worldwide. In 1981 it was just another North East tech start-up with a feverish ambition to… Continue reading Global technology company supporting the North East technology revolution

Cars, General, Technology

How ironic that the Red Bull team are relaxed, did they know they were going to win?

Another video post from my visit to the British GP at Silverstone this year. This time it's looking into the Red Bull garage. Of all the teams in the pit lane they looked (and sounded) the most relaxed. Surely you would expect the opposite effect with Red Bull! Did they know Mark Webber was going to… Continue reading How ironic that the Red Bull team are relaxed, did they know they were going to win?

Cars, General, Technology

Memories from Silverstone with the Marussia Team (Turn up the volume the sound is awesome)

Following on from my "Petrolhead Dream Heaven" post a few days ago I promised to share some of the videos I took from inside the Marussia garage. The first is of the mechanics making some last minute changes to the cars before practice starts: Not long after here's Charles Pic leaving the garage (how clean… Continue reading Memories from Silverstone with the Marussia Team (Turn up the volume the sound is awesome)

Cars, General, Innovation, Technology

Petrolhead – Dream Heaven

Being a certified petrolhead one of my long time ambitions was to go behind the scenes of a Grand Prix and witness first-hand what goes on inside a F1 garage. Most people normally associate F1 with the world of designer attire, fine wine, and of course a fair amount of corporate schmoozing. Whilst I don’t… Continue reading Petrolhead – Dream Heaven

General, Process

Scottish Power – A story of Excellent Customer Experience

If you read my blog you’ll know I’m a great believer in shouting about great service when I come across it and this time I’d like to shout out Scottish Power. We’ve been a customer of Scottish Power for a few years now and we’ve generally been happy with their service. However a few weeks… Continue reading Scottish Power – A story of Excellent Customer Experience

General, Humour, Technology

The UK Tax system explained (in beer…)

I recently picked this up on Facebook and prompted by the recent LibDem conference I thought I'd share it here on the blog... Suppose that every day, ten men go out for beer and the bill for all ten comes to £100… If they paid their bill the way we pay our taxes, it would go something… Continue reading The UK Tax system explained (in beer…)

Cars, General, Humour

My life with cars (Part 7) – Two Jags and the seductress

I set out to write about the cars I’ve had over the past 35 years, but 4000 words later, I ended up writing about the many fond memories I’ve had around car ownership and life in general. This is part 7, the final part. Jaguar XFS My first ever Jaguar was the chosen replacement and… Continue reading My life with cars (Part 7) – Two Jags and the seductress